Procurement

What happens if we stop trading

The most legitimate question a buyer asks a small vendor, and it should not be answered with reassurance. It is answered with clauses.

Four things, all in the contract rather than in our word

The contracting party is a company, not a person: You contract with an entity in your own jurisdiction where the deal requires it.
Source-code escrow: If we stop trading, you get the code. It is a clause with a named agent, not an intention.
A data-export clause: At any point, for any reason, you get everything in a format you can read without us. Not a support request — a right.
A named local co-signatory on delivery: So the delivery obligation does not rest on one person being reachable.

What we cannot tell you

That we are a large company. We are not, and pretending otherwise would fail at the first reference check. What we can tell you is exactly what happens if we fail, which is a conversation worth having before signature rather than discovering in the terms.

The pilot is one season, not three years. You get a decision point at the end with your own numbers in front of you. We would rather earn year three than contract for it.